Privacy Policy
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Payment information
- Any additional details provided when booking classes or contacting us
b. Non-Personal Information
- IP address
- Browser type and version
- Pages visited on our website
- Date and time of access
- Referring websites or services
2. How We Use Your Information
We use your information for the following purposes:
- To process bookings and payments
- To communicate updates, schedules, and other necessary information
- To improve our website, services, and customer experience
- To comply with legal obligations
We may also send occasional marketing emails about promotions, events, or surf-related tips. You can opt out of these emails anytime.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners for the following purposes:
- Payment processing (e.g., secure payment gateways)
- Email communication services
- Legal or regulatory requirements
All third parties with whom we share data are bound to protect your information in compliance with applicable laws.
4. Data Retention
We retain your information only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Once no longer needed, we securely delete your data.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.
Types of Cookies We Use
- Essential Cookies: Necessary for site functionality
- Analytical Cookies: To analyze site performance and visitor behavior
You can adjust your cookie settings through your browser preferences.
6. Your Rights
As a user, you have the following rights regarding your personal data:
- Access to the information we hold about you
- Correction of inaccurate or incomplete data
- Deletion of your personal data (subject to legal obligations)
- Objection to data processing for marketing purposes
- Data portability upon request
To exercise your rights, please contact us.
7. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute data security.
8. Third-Party Links
Our website includes links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page, with the last updated date at the top.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Email: info@surfinericeira.com
- Phone: +351 925 494 643
- Address: Ericeira, Portugal
Thank you for trusting Surf in Ericeira. We look forward to riding the waves with you!